Privacy Policy

1. Introduction

Welcome to Markus Productions ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (markus.org.in) and tell you about your privacy rights and how the law protects you.

Markus Productions Private Limited is an Indian entity specializing in city beautification, sports sculptures, and urban lighting solutions.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, last name, and title.
• Contact Data: Includes email address, telephone numbers, and business address.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system (collected automatically via analytics).
• Usage Data: Includes information about how you use our website and services.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To respond to your inquiries submitted via our contact forms (powered by Web3Forms).
• To provide project consultations, quotations, and business proposals.
• To manage our relationship with you, including customer support and project updates.
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences (powered by Firebase Analytics).

4. Third-Party Services

We utilize carefully selected third-party service providers to help operate our business:

• Web3Forms: We use Web3Forms to securely process our contact form submissions. Data submitted through forms is subject to their privacy guidelines.
• Firebase Analytics: We use Google Firebase Analytics to understand website traffic. This service may collect Technical and Usage Data.
• Hosting: Our site is hosted on secure cloud infrastructure that may log standard technical access data.

5. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

6. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

We use Analytical/Performance Cookies (via Firebase) which allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing of your personal data.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: info@markus.org.in
• Phone: +91-9811951151
• Address: Noida, Uttar Pradesh, India